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Jira Notifications emails not received by any users

Jira Notifications emails not received by any users. We used to recieve the notifications earlier. Some where around 19th July 2022 it has stopped working. We don't receive any notification what so ever from Jira system.

3 answers

0 votes
Andy Heinzer Atlassian Team Aug 09, 2022

This thread appears to be a duplicate of https://community.atlassian.com/t5/Jira-questions/Re-New-user-not-receiving-invitation-email/qaq-p/2102495/comment-id/545388#M545388

I've responded on that thread about this issue.

Is outgoing email switched on under Settings -> System -> Outgoing mail?

0 votes
Jack Brickey Community Leader Aug 09, 2022

Hi @Devdatta Dahanukar , this seems to be related to your previous post?

Jack Brickey Community Leader Aug 09, 2022

In any event can you provide more info? Is this a single project or all projects? Can you provide details of you project notifications and the event(s) where you are not seeing expected notifications?

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