I've another question to you out there.
We customized some Mailimports for specific Projects. They work just fine.
But if some Mail is importet into Jira blank lines blow up the whole email.
Sometimes it happens, that one blank line looks like 3 blank lines in the Issue-Description.
Please see my screenshot.
The importet Message blows up and reading is really difficult.
I would be very grateful, if somebody knows how to configure.
Thank you and best regards
We use JETI (Jira Email This Issue)
if you want to say that I have to buy a plugin - Only to fix a bug of a product we already purchased?
- I clearly say no. That can not be the solution!
I tried your tool, and it is really impressive how much options are configurable. Good job - no question!
But I don't want to fix a product with a purchased plugin, sorry. I hope you can understand this kind of view.
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