Jira Javascript Error-Message

[Mario Fraiss]

Since a few days, our jira installation has a little bug. It always shows an error popup when editing an issue, logging work, etc. Generally spoken, the error box is shown whenever an interactive editor popup is raised.

The message is: "Can not load applicable version list of project: undefined for components::error"

By debugging the web-application with a javascript-console, we find out, that the error was raised by:

https://our.company.com:8444/rest/com.deniz.jira.mapping/latest/applicable_versions?projectKey=&_=1393250473051404 (Not Found) batch.js:26

Failed to retreive applicable version list of project:undefined for components::error

Any ideas?

[Nic Brough -Adaptavist- · Accepted solution]

Hmm. That looks like it's due to a plugin (one that ties versions and components together). Do you have https://marketplace.atlassian.com/plugins/com.deniz.jira.versioninginstalled? If so, I suspect the problem is in that

Also, can you check the project components - basically, does it have any at all? If not, then does the behaviour of the error change if you add one?

[Mario Fraiss]

Thank you very much, Nic! You made my day - and our developers say thank you, to you!