Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,465,762
Community Members
 
Community Events
176
Community Groups

Jira Issue - Email Notifications

Hello, 

Is there a way to block email notifications from jira every time there is an update on the issue for the assignee and or reporter?

 

Thank you.

2 answers

2 accepted

2 votes
Answer accepted
Mark Segall Community Leader Dec 02, 2022

Hi @Elif Alverson - It depends upon whether your project is Team Managed or Company Managed:

Team Managed

You can adjust notifications here:

https://INSTANCE.atlassian.net/jira/software/projects/PROJECTKEY/settings/notifications

Company Managed

You'll need to adjust the notification scheme.  Note - It is common for notification schemes to be shared across projects so you'll want to assess that before making the decision on whether you can update the notification scheme or create a new one.  Notification schemes can be managed here:

https://INSTANCE.atlassian.net/secure/admin/ViewNotificationSchemes.jspa
2 votes
Answer accepted

In JSM you would have to turn off the customer notification that sends out the email in order to stop the notification to the reporter, and for the assignee you would have to modify the notification scheme used. Have a look at this KB for more information about notification schemes.

Thank you so much.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events