Am facing some problem while creating issue via email. I have configured POP server and its working fine. When i configure Mail Handler and if i give Test it will show "No Messages in mail box" and if i save the configuration and if i try to create issue via email means issues are not getting created. please help me in this.
That suggests your emails are not reaching the configured email in-box. I'm afraid this is a case of debugging your mail, not Jira. Check that the email is being sent, and use an email client to read the in-box. Check the mail server logs.
I'd try a search for
summary ~ "test-1" and updated > -1h
(Alter the -1h so it includes the time you sent the mail) to see if it really did create the issue. I suspect it's gone into a project you weren't expecting it to.
If not, then we need to read your logs to see why the creation is reporting a success while not doing anything
hey Nic in "jira outgoing mail" logs i found this,
"2014-06-03 16:02:28,158 WARN [POP server] http-bio-4040-exec-20 jirasupport 962x16070x1 zcds9z 10.10.22.109 /rest/jira-mail-plugin/1.0/message-handlers/test Unable to extract text from MIME part with Content-Type 'image/jpeg; name="image001.jpg"
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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