Am facing some problem while creating issue via email. I have configured POP server and its working fine. When i configure Mail Handler and if i give Test it will show "No Messages in mail box" and if i save the configuration and if i try to create issue via email means issues are not getting created. please help me in this.
That suggests your emails are not reaching the configured email in-box. I'm afraid this is a case of debugging your mail, not Jira. Check that the email is being sent, and use an email client to read the in-box. Check the mail server logs.
I'd try a search for
summary ~ "test-1" and updated > -1h
(Alter the -1h so it includes the time you sent the mail) to see if it really did create the issue. I suspect it's gone into a project you weren't expecting it to.
If not, then we need to read your logs to see why the creation is reporting a success while not doing anything
hey Nic in "jira outgoing mail" logs i found this,
"2014-06-03 16:02:28,158 WARN [POP server] http-bio-4040-exec-20 jirasupport 962x16070x1 zcds9z 10.10.22.109 /rest/jira-mail-plugin/1.0/message-handlers/test Unable to extract text from MIME part with Content-Type 'image/jpeg; name="image001.jpg"
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs