Jira Import Server and Cloud

We have an old Server and Cloud instance, we would like to combine into one new Datacantre instance, any ideas how we can go about this..

Can easily import from the Server, and from the Cloud, but each import overwrites that previous, as expected..

I guess it's more "append" that we need, even if it's done on a project by project method, export then import..  Any help would be greatly appreciated..

 

Thanks 

1 answer

1 vote
Brian Cohen Atlassian Team Oct 20, 2017

Hi Simon,

This is certainly possible, but not the easiest of tasks.

We have a guide that covers many items of this process in more detail:
How to merge JIRA applications instances

 

You'll want to do a full system export of your Cloud instance into a Server instance. This works best if the Server instance is running the latest version of Jira available(7.5.1 today). This is because Jira Cloud is always updated to the latest available release and we want them to be as close as possible.

On the existing Server instance, you'll want to upgrade it to match versions so its also running 7.5.1(or newer if available when you carry this out).

Now that you have two Jira instances running the same and latest versions, you can work through the Restoring a project from backup.

I highly recommend using an add-on designed to help this process such as:

Project Configurator for Jira

Hope this gives you enough information to get going on this project!

Best regards,
Brian 

Hi Brian,

Thanks for your answer, will be trying this over the next week, will post back how it goes.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

685 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you