Jira Import Progress hangs at 75%

Hi,

 

I just started a Jira cloud trial and tried to import a Jira server (self-hosted) XML backup. The progress indicator hangs at 75% (for 50mins now) with no way to cancel and no system output, making the whole trial inaccessible (since the progress page is loaded on all uri's).

 

Is there a way to get this going again?

1 answer

On my screen:

Jira Import progress

Upgrading database75% completed, started 48 minutes ago.Submitted at 1/16/2018, 1:27:40 PM.

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