I'm trying to find the connectivity logs, I have a form in confluence that is emailing out to Jira Service desk mailbox, but it does not raise a ticket (all other emails do that I know of)
therefore I want to check the relevant logs, I checked the documentation but it does not say where the logs are, any help?
Hey @Stephen Bell ,
Maybe the docs have changed in the last few months. I was running into the same problem but then found in the link you shared
"In Service Desk 3.x and later this will be found in JIRA Administration (cog icon) > Applications > JIRA Service Desk - Email requests instead. "
And there were the connectivity logs!
Anyway, hope this helps!
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