Jira E-Mail template - customfield options

Hi there!

is there a way to get all options of a customfield into a mail-template?



2 answers

1 accepted

0 vote

Well, you can do this in the mail template I guess. Everything needed is in context. Breaking it into pieces,

1. Get the custom field

2. Get the field config


3. get options using the field config


Key and contextNode can be null.

4. Get Options from the Options object!

THANK YOU SOOOO MUCH!! it works!!!



Hi Kerstin

Judging by the default JIRA email features, I believe that this option is not available. However, you may try to extend the email funcitons using an external/third party plugin.

Please take a look to the JIRA Enterprise Mail Handler plugin > https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui . Maybe it could be useful.


Paulo Renato

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

128 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you