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Jira Data Center - can't switch off external user

We migrated Jira from the cloud to the Data Center. There were no problems with Confluence. Users are fully managed. But Jira does not allow editing users. External user management is disabled. Tried turning it on and off again - didn't work. I cannot reset the password for any user, user cannot reset the password in the login window. All signs that 'External user management' has not been turned off. External user management - OFF. External user management - OFF again. No option to set a password. What is the problem?

1 answer

0 votes

Hey Nik - What do you have set as your primary user directory?

The settings are set by default.

Jira Internal Directory

Ed Gale _Atlanta_ GA_ thanks for the idea. It helped
Disable and Enable the user's directory.

perfect - that is where I was headed.

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