Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,300,888
Community Members
 
Community Events
165
Community Groups

Jira Data Center - can't switch off external user

We migrated Jira from the cloud to the Data Center. There were no problems with Confluence. Users are fully managed. But Jira does not allow editing users. External user management is disabled. Tried turning it on and off again - didn't work. I cannot reset the password for any user, user cannot reset the password in the login window. All signs that 'External user management' has not been turned off. External user management - OFF. External user management - OFF again. No option to set a password. What is the problem?

1 answer

0 votes

Hey Nik - What do you have set as your primary user directory?

The settings are set by default.

Jira Internal Directory

Ed Gale _Atlanta_ GA_ thanks for the idea. It helped
Disable and Enable the user's directory.

perfect - that is where I was headed.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you