We've been using Jira for a couple of years now and had a few hundred users in Jira under our deligated authentication directory to LDAP.
About a month ago, I enabled the copy-on-first-login option, so new users will be copied from LDAP the first time they login, if they don't already exist. I've started to notice that some of our existing users' names within Jira are being updated with the values from LDAP's cn attribute.
It's usually minor, like changing Ed to Edward, or adding a middle initial that wasn't included when they were manually added. But why did enabling copy-on-first-login cause Jira to start changing names for existing users??
Is there a fix or workaround?
I haven't tested, but does this re-writing from LDAP only happen to existing users on their first login after enabling copy-on-first-login? Ie, after they've now logged in once, can I edit it back and have it stick? Or will it re-copy the name from LDAP each time?
Because of the mentioned issue, it is most likely will re-copy ever time the user logged in. I would suggest to disable the Copy-on-first-login feature after all users already logged in. User that is to be added in the future can be included manually via the Admin UI.
We have about 50,000 active users in our LDAP and only about 200 in Jira. Any of these users could potentially log in at any point in the future. If I disabled Copy-on-first-login, I'd have to enable full directory sync of all users or install Crowd.
Is there no option to make Copy-on-first-login mean what it says, and only copy on first login, and not every login? Is there a fix coming for this?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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