Jira Cloud for Slack does not load issuetypes (worked before)

Simon Hadasch
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August 21, 2023

Hey Atlassian Community,

We are currently experiencing the issue that Jira Cloud for Slack does not load the Issue Type anymore for one of our projects making it impossible to create a ticket from Slack.

The integration worked flawless before and is still working for our test project where we play around with workflows etc. but not anymore for our main one. It simply stays on "Select a project". 

As we haven't changed any permissions or similar for the project I'm a bit at a loss why it stopped working. The log also doesn't show any errors when trying to use it.

jira_doesnt_load.jpg

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Allison Vuong
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November 6, 2024

+1 I'm seeing the same problem with slack 4.41.97

Taras Shved November 7, 2024

Same - can't choose project but can't choose issue type (Production 4.41.96 64-bit)

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