I'm trying to follow the backup and restore directions to migrate projects from one Cloud instance to another (https://community.atlassian.com/t5/JIRA-questions/Migrating-entire-JIRA-cloud-system-to-new-JIRA-cloud-instance/qaq-p/627413). The restore reported no errors, and I now have all of my users and projects in the new system, but all of the issues are missing. Searching for all issues or specific issues returns no results, and browsing to https://$INSTANCE.atlassian.net/browse/$ISSUE produces "this issue can't be viewed" (with real and fake issue numbers).
JIRA Documentation suggests to re-index (either the entire system or project-by-project)... but that's apparently a restricted feature in JIRA Cloud, because it isn't anywhere in the UI.
Any suggestions welcome, thanks!
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot