I'm having trouble with some of my users not being able to capture screens using Jira capture. It just stopped working. We've tried uninstalling/reinstalling and it just doesn't capture a picture anymore. This is on PC Windows 8 and Chrome. How can I figure this out?
On 29 Apr 2014 JIRA Capture 2.8.0 has released, but it had an issue with Google Chrome.
Today, on 30 Apr 2014 a fixed version 188.8.131.52 is released and it's available on Chrome Web Store.
Please update the JIRA plug-in to 2.8.0 as well.
If these steps did not help, please raise an issue in JIRA Capture project.
JIRA Capture Developer.
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