Jira Capture has stopped working in Chrome

I'm having trouble with some of my users not being able to capture screens using Jira capture. It just stopped working. We've tried uninstalling/reinstalling and it just doesn't capture a picture anymore. This is on PC Windows 8 and Chrome. How can I figure this out?

1 answer

1 accepted

0 votes

Hello Charlie,

On 29 Apr 2014 JIRA Capture 2.8.0 has released, but it had an issue with Google Chrome.

Today, on 30 Apr 2014 a fixed version 2.8.0.1 is released and it's available on Chrome Web Store.

Please update the JIRA plug-in to 2.8.0 as well.

If these steps did not help, please raise an issue in JIRA Capture project.

Thank you.

--

Cheers,

Ignat

JIRA Capture Developer.

Thank you that was the problem

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,001 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot