Jira CVS Importer


I'm currently evalueting JIRA and when i try to import project file i keep getting the following erro "Cannot attach file export.csv: Unable to communicate with JIRA.". I've looked over the tomcat log, the jira logs but none of them show any kind of error.

What am i missing here?

3 answers

Dear Bruno,

So as I understand it, you are trying to import data from CSV file into JIRA, can you kindly confirm this? Anyway, may I know what are the steps taken to import the CSV data into JIRA? Kindly let us know and we will look into it.

On a related note, perhaps the following documentation may help:
- https://confluence.atlassian.com/display/JIRA060/Importing+Data+from+CSV

Ahmad, Thanks for your reply.

I'm trying to import a project in CSV format into JIRA using the 'Import External Projects'. On the very first step were i'm asked to point the file to import i get the message i've said before.

I've checked the attachment configuration and its enabled; The user that is running the JIRA process have suficient permition to create/edit files in the attachment folder.

I get the same issue in one of my test instances of Jira.

But the same file is working fine in Prod instance.

It is working for me now when i enable all the modules in "jira importer plugin" in manage apps section.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,091 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you