Jira Backup Alternative Options

Hello, 

We are working on several projects related to Jira.

Due to recent problems we've decided to explore alternative ways of backing up JIRA. 

Currently we have set up a POC environment on its own, duplicated our production database and pointed it over the POC. Everything up to that points works fine. (User database/logins work, basic information accessible...) Because we have not copied and application-data, we still cannot see our tickets. I have tried copying over the application-data folder over to the POC, however JIRA locks when I try to start it. 

Does anyone know a solution to this problem OR a better way of "manually" backing up and importing (instead of using import/export xml's)? 

4 answers

Ie, is possible that on a fresh server we also copy over the installation directory and just start/resinstall jira

What Im looking for specifically a way to restore from production backups. 

Fresh install JIRA, then import dbdump, configure fresh JIRA to look at new db, then cp  - r application-data/data to the new installation. This does not work .

Hello Philip,

Take a DB dump as a backup.

I did, there are other files that are important however. I was able to copy over all over application-data and start jira, there are minor things like priority icons that reside in the installation directory. Is there a list of all custom files in the install directory?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

181 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you