Jira Backup Alternative Options

[Philip Ianni]

Hello, 

We are working on several projects related to Jira.

Due to recent problems we've decided to explore alternative ways of backing up JIRA. 

Currently we have set up a POC environment on its own, duplicated our production database and pointed it over the POC. Everything up to that points works fine. (User database/logins work, basic information accessible...) Because we have not copied and application-data, we still cannot see our tickets. I have tried copying over the application-data folder over to the POC, however JIRA locks when I try to start it. 

Does anyone know a solution to this problem OR a better way of "manually" backing up and importing (instead of using import/export xml's)? 

[Philip Ianni]

I did, there are other files that are important however. I was able to copy over all over application-data and start jira, there are minor things like priority icons that reside in the installation directory. Is there a list of all custom files in the install directory?

[michael_ngangom]

Hello Philip,

Take a DB dump as a backup.

[Philip Ianni]

What Im looking for specifically a way to restore from production backups. 

Fresh install JIRA, then import dbdump, configure fresh JIRA to look at new db, then cp  - r application-data/data to the new installation. This does not work .

[Philip Ianni]

Ie, is possible that on a fresh server we also copy over the installation directory and just start/resinstall jira