Hello,
I am trying to use the issue smart value in a Jira Automation that returns the resolution of the issue when the issue transitioned to done (with certain conditions)
Here's a screenshot of my automation rule:
The rule (audit log shows that it) has run successfully, however I instead of the automation adding in a comment that says "Resolution set to: Won't Do" (which I hope and intend to be outcome), it is instead returning with this statement "Resolution set to: 10018"
Can anyone tell me why this is and how I can fix this?
Thanks,
Hi @Hamza Chundrigar ,
I can‘t verify as I could only find {{issue.resolution}}. In (similar) case of status there is the option {{issue.ststus.name}}.
You could try {{issue.resolution.name}}. Please let us know if this works.
Best
Stefan
That worked! Thanks Stefan
For others who might come across this post, after using:
Resolution set to: {{issue.status.name}} | {{issue.resolution.name}} — The automation produced the following result:
Cheers,
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awesome 🙌🏼 great to know you got that working 💪🏼
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