Jira Automation - Process Throttled Items

Chris Usiak
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January 25, 2021

Recently we had a rule that hit the max processing time per day limit. I have increased this limit to allow the rule to continue processing new tickets, but the previously throttled items are not processing afterwards. Is there a way to have them process or are all the processes completely lost?

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Mark Chaimungkalanont
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2021

Hey there Christopher,

Unfortunately not, no.

If you know the issues you want to run the rule against and it can be found using a JQL, you can chang the trigger to a scheduled trigger temporarily and then there's a button on the top right to run the rule manually.  

Cheers,

Mark C

Chris Usiak
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January 27, 2021

This is exactly what I ended up doing, thanks a bunch!

Rose Peterson August 3, 2022

Is there another way when it does not show any issues associated with ?

Like Ansar Thennaden likes this
Ansar Thennaden October 19, 2022

i m waiting to hear as well.

Wish the Jira system could queue the requests to be run later instead of halting the processing.

Now i have to do rework.

Snehal Singh April 4, 2024

I tried running manually still its not working. 

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