Jira Auto Transition no longer working

Hi,

We recently upgraded our Jira to v6.3.15 and also the equivalent version of Script Runner (v3.0.10)

Since the upgrade we have notice errors when an issue hits an auto transition post function.

The error message is: 'Error creating issue: Can't transition workflow instance #xxxxxx. Current state is 0, requested state is 1'

 

We have a workaround by adding additional post functions of triggering a generic event that seems to resolve the problem - any ideas on how to fix this without adding additional post functions to all out auto transitions?

 

Thanks

8 answers

Hi Mathew, I have the same issue. Would you mind sharing more details of your workaround? What is the order of the posting the generic event versus the auto transition?

Hi,

We simply added a generic event with no other restrictions/parameters as the final post function.

This does not work for all post functions we have found though, so we are considering down grading to v3.0.6 which seems to not have this issue.

I also have the same issue - I created a call with Atlassian - [JIRA Support] Auto Transition Issue [JSP-235452]

Werner, could you link the issue you created? I can't seem to find that ticket on Atlassian's JIRA (no JSP project that I can see). Having the same problem and I would like to upvote the issue.

I found the solution and Atlassian did freeze the JSP-235452 - I was asked to place my solution on that issue - which I havent had time to do yet. May be you cannot see it because its in the status of "Frozen" ? here is the full link https://support.atlassian.com/servicedesk/customer/portal/22/JSP-235452 HTH cheers

Werner, thanks for the reply. I think it might be a permissions thing. I might open a ticket and link it to yours so I can track it. Thanks again.

Hi, same issue here. Could ou please share the solution? I am not permitted to open the https://support.atlassian.com/servicedesk/customer/portal/22/JSP-235452

Hi,

I attach a screenshot of the document - 

workflow image 8-07-2015 9-04-56 AM.jpg

 

Hope this makes sense

 

cheers

 

 

 

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

78 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you