Here is the case, the issue was created when I send an email to Jira, if I put a person in the cc list, then the person will be assigned as assignee to this issue automatically. May i ask that can i set something to close this automation? I am using Jira 4.2.4
Please help, thanks a lot~!!
You'll want to check for your Services page in JIRA. There you should have one service for your mail handler with some parameters, similar to the following "project=JRA, issuetype=1, firstname.lastname@example.org, createusers=true, bulk=forward" You can find more information about this at https://confluence.atlassian.com/display/JIRA042/Creating+Issues+and+Comments+from+Email
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