Jira Agile error on Atlassian JIRA (v6.3.4#6332-sha1:51bc225)

[Hilli Balzer - PractiProject]

Hi

I have new installation of JIRA 6.3

When trying to configure new agile board, I receive an error "Error, Internal server error"

Logs indicate the following error that i could not find a solution for.

Please help

Thanks

Itamar

http-bio-8080-exec-1 ERROR itamar 1081x871x1 17ud5ti 10.150.4.154 /rest/greenhopper/1.0/rapidviewconfig/editmodel [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null
java.lang.NullPointerException
at com.atlassian.greenhopper.web.rapid.view.ColumnEditRequest$StatusDetails.from(ColumnEditRequest.java:145)
at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.asStatusEntry(ColumnEditHelper.java:330)
at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnStatusesModel(ColumnEditHelper.java:313)
at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnEditModel(ColumnEditHelper.java:185)
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:144)
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$7.call(RapidViewEditResource.java:191)
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$7.call(RapidViewEditResource.java:184)
at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42)
at com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:100)
at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:81)
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource.getEditModel(RapidViewEditResource.java:183) <+3>
at java.lang.reflect.Method.invoke(Unknown Source) <+19> (DispatchProviderHelper.java:234) (DispatchProviderHelper.java:100) (DefaultMethodInvocation.java:61) (ExpandInterceptor.java:38) (DefaultMethodInvocation.java:61) (DispatchProviderHelper.java:132) (DispatchProviderHelper.java:230) (ResourceJavaMethodDispatcher.java:75) (HttpMethodRule.java:288) (RightHandPathRule.java:147) (ResourceClassRule.java:108) (RightHandPathRule.java:147) (RootResourceClassesRule.java:84) (WebApplicationImpl.java:1469) (WebApplicationImpl.java:1400) (WebApplicationImpl.java:1349) (WebApplicationImpl.java:1339) (WebComponent.java:416) (ServletContainer.java:537)
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) <+1> (ServletContainer.java:795)
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) <+16> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (RestServletUtilsUpdaterFilter.java:26) (RestServletUtilsUpdaterFilter.java:40) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+18> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:237) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:69) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+9> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208)
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) <+10> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:82) (GzipFilter.java:59) (JiraGzipFilter.java:55) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:41) <+4> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+40> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:45) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:60) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:501) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (JIoEndpoint.java:314)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

[Jouni Ylärakkola]

We also got this error, to alteast resolve immediate issue i checked that board filter was such that it was usable by that user.

On our case filter owner had changed the filter so that user who administrated board where this filter was used, didn´t have access on one of those filter specified projects. Added permissions to user on that project, and user was again able to administer board.

I think is not expected behaviour or agile board admin view on these cases...