Jira Agile available in standalone Jira Software

Does this mean JIRA Agile is free now?  We are on 6.3.9. standalone.  I imported the version of the JIRA Agile add-on compatible with 6.3.9. and updated the JIRA Agile key with our JIRA license key because that's how I interpreted the steps from the documentation.  However it's not working.  It still shows our trial has expired and that we need to purchase a license for JIRA Agile.  I keep getting "Your add-on license is not valid for use with JIRA Agile".

4 answers

1 vote
Boris Berenberg Community Champion Oct 23, 2015

The short answer is that no, JIRA Agile is not free. JIRA after version 7.0.0 is available in 3 formats. JIRA Core, JIRA Software, and JIRA Service Desk. You license seats for your users per application individually. If your goal was for 100% of your users to have access to Software features, then you would need to buy a JIRA Software license. Otherwise, you would buy only enough seats for Software users and Core users separately.Take a look at: https://confluence.atlassian.com/migration/jira-7

0 vote
Steven Behnke Community Champion Oct 23, 2015

It would be best to contact support for this issue. I am not sure anyone here can resolve your issue. https://support.atlassian.com

Thanks Steven. I have contacted support.

0 vote
Steven Behnke Community Champion Oct 23, 2015

No worries, good luck. You just need answers and all I'd be able to do is troubleshoot. I'm sure it's something simple. :)

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