Jira Admin link missing

I used to be able to click on the gear icon on top right and select JIRA ADMIN but its no longer available. I need to access custom fields.

3 answers

0 votes

You've had your access rights changed. You need to talk to your other Jira admins and get them to give you your access back!

I still have the admin rights. I can do project administration. But something changed on the interface - the cog icon that had jira admin link doesn't have it anymore.

0 votes

Um, project administration is one thing, system admin is another. Which are you talking about? And could OnDemand have been upgraded and moved/removed it?

I was talking about system administration- maybe ondemand upgrade has something to do with it. instead of "Jira Admin" link in the cog, now Issues takes me to this screen.

SSUE TYPES
WORKFLOWS
SCREENS
FIELDS
ISSUE ATTRIBUTES

Hmm, that does sound like an upgrade, I think I saw a comment or issue along the lines of "make admin links more direct" and this would be the sort of change I'd expect for it. At least you've found it!

Nevermind - I figured out how to get to the screen by clicking on Issues in the cog menu on top right. Now I see the top level jira-wide options on the left column (screens, custom fields etc.)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,754 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot