Jira 7 agile boards aren't available on OS X (El Capitan)

Simon Karberg January 11, 2016

Hi,

I am not able to open any boards in OS X (El Capitan),

I have tried:
Chrome v48.0.2564.71 beta (64bit)
Firefox v43.0.4
Safari 9.0.3 (11601.4.4)

 

I can see it hangs on this call:

/s/a9312b9b4555dc90d3ecc4663599a0d8-CDN/en_USey9gl4/70114/b6b48b2829824b869586ac216d119363/15eedffdd966e3c2c7b034233dee5d93/_/download/contextbatch/js/greenhopper-rapid-non-gadget,gh-rapid,jira.project.sidebar,atl.general,atl.global,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US

 

It works perfectly in Chrome on windows 10.

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WeAreAllJustinNow
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2016

Hi Simon, 

It would be a good idea to open a ticket about this at support.atlassian.com.  When you submit your ticket, be sure to include a Support Zip.  It would also be very helpful if you could generate a HAR File while reproducing the issue for our support engineers to look at as well.  

Thanks!

Simon Karberg January 12, 2016

Thanks i would do that. I asked here first to see if anyone has the same issue as me.

Joon Lee July 12, 2016

I'm seeing the same thing. Any chance there was an official Atlassian answer?

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