Jira 7 agile boards aren't available on OS X (El Capitan)

Hi,

I am not able to open any boards in OS X (El Capitan),

I have tried:
Chrome v48.0.2564.71 beta (64bit)
Firefox v43.0.4
Safari 9.0.3 (11601.4.4)

 

I can see it hangs on this call:

/s/a9312b9b4555dc90d3ecc4663599a0d8-CDN/en_USey9gl4/70114/b6b48b2829824b869586ac216d119363/15eedffdd966e3c2c7b034233dee5d93/_/download/contextbatch/js/greenhopper-rapid-non-gadget,gh-rapid,jira.project.sidebar,atl.general,atl.global,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US

 

It works perfectly in Chrome on windows 10.

1 answer

1 accepted

Hi Simon, 

It would be a good idea to open a ticket about this at support.atlassian.com.  When you submit your ticket, be sure to include a Support Zip.  It would also be very helpful if you could generate a HAR File while reproducing the issue for our support engineers to look at as well.  

Thanks!

Thanks i would do that. I asked here first to see if anyone has the same issue as me.

I'm seeing the same thing. Any chance there was an official Atlassian answer?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot