Jira 7.7 Error

Jira won't start and I am getting the following error.  Has anyone seen this error before? 


at org.apache.catalina.core.StandardServer.destroyInternal(StandardServer.java:881)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:297)
at org.apache.catalina.startup.Catalina.start(Catalina.java:659)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:355)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:495)

1 answer

1 vote
Josh Steckler Community Champion Jan 25, 2018

There's got to be more to that error. Can you find the line with the date at the top of all that stacktrace and post it?

Some of the usual culprits for a failed start:

  • make sure that you don't have any permissions issues from your jira install directory versus the account you're running Jira as.
  • If you just upgraded, you shouldn't copy over the new server.xml that got installed. Remake your connector changes in the new file.
  • database connectivity issues
  • plugins

Thanks for responding to this thread. I figured the issue, and reason for the error.  The jira home was not set in my environment settings which caused the issue.  I set the JIRA HOME which resolve this issue and I was able to move forward. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

174 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you