Jira 7.4.2 missing columns when exporting to csv

We have an issue in Jira 7.4.2.  

If we open a dashboard and apply "My Defaults" to the columns, the screen will update with the proper columns.  If we then export to CSV, it exports the original columns that were part of the dashboard.

If, after applying the default columns, we save the filter, leave the screen (go to another dashboard or anywhere else), come back and load the save filter and export it, it exports correctly.

On our test server, we have enabled the export the Excel option that our users prefer, and it exports the proper columns the first time.  It appears to only be an issue with export to CSV and it affects all users.

Anyone else seeing this issue?

 

0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

536 views 23 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you