Jira 6.1 - import project from backup

while trying system --> project import, I'm getting error as "No 'issue' field for CustomFieldValue '298717'."

Jira version - 6.1

2 answers

error message from Jira log.

013-10-29 17:08:10,026 JiraTaskExectionThread-6 INFO sysadmin 1028x1764x1 lc84iu 54.56.63.240,54.56.63.240 /secure/admin/ProjectImportSelectBackup.jspa [jira.imports.project.DefaultProjectImportService] Project Import: Parsing the backup file 'E:\Atlassian_JIRA_5.2.11\Application Data\JIRA\import\MRLRequestBackup_6.1.zip' to obtain a Backup Overview.
2013-10-29 17:08:20,588 JiraTaskExectionThread-6 INFO sysadmin 1028x1764x1 lc84iu 54.56.63.240,54.56.63.240 /secure/admin/ProjectImportSelectBackup.jspa [jira.imports.project.DefaultProjectImportService] Project Import: Backup Overview was successfully extracted from 'E:\Atlassian_JIRA_5.2.11\Application Data\JIRA\import\MRLRequestBackup_6.1.zip'.
2013-10-29 17:09:10,228 JiraTaskExectionThread-7 WARN sysadmin 1029x1841x1 lc84iu 54.56.63.240,54.56.63.240 /secure/admin/ProjectImportSelectProject.jspa [imports.project.handler.ChainedSaxHandler] Encountered a parsing exception.
com.atlassian.jira.exception.ParseException: No 'issue' field for CustomFieldValue '298717'.
at com.atlassian.jira.imports.project.parser.CustomFieldValueParserImpl.parse2013-10-29 17:09:10,369 JiraTaskExectionThread-7 ERROR sysadmin 1029x1841x1 lc84iu 54.56.63.240,54.56.63.240 /secure/admin/ProjectImportSelectProject.jspa [jira.imports.project.DefaultProjectImportService] There was a problem with the SAX parsing of the file 'E:\Atlassian_JIRA_5.2.11\Application Data\JIRA\import\MRLRequestBackup_6.1.zip' when performing a project import.

Are you importing to the exact same system? Does that custom field you're referring to exist with the same ID?

Here is the story. we are working on upgrade activity and we have two backup data 5.2.11 standalone backup and 6.1 ondemand backup. As per the atlassian support guideline and knownledge article help.

1. we upgraded 5.2.11 std to 6.1 std and restored 5.2.11 std backup.

2. Next backup of 6.1 std is taken and later database is cleared.

3. later in 6.1 std setup, 6.1 ondemand data is restored.

4. now i tried import project from 6.1 std backup and it ends with error message.

The plan is to restore ondemand data and import old projects from our 6.1 std backup.

Thans,

Yoganand

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Software

Implementing Jira in Small Business

Introduction This article will give insight on how a small software development department implemented Atlassian products to enhance and streamline the business process. The privately held company h...

307 views 2 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you