Jira 6.1 - import project from backup

while trying system --> project import, I'm getting error as "No 'issue' field for CustomFieldValue '298717'."

Jira version - 6.1

2 answers

error message from Jira log.

013-10-29 17:08:10,026 JiraTaskExectionThread-6 INFO sysadmin 1028x1764x1 lc84iu, /secure/admin/ProjectImportSelectBackup.jspa [jira.imports.project.DefaultProjectImportService] Project Import: Parsing the backup file 'E:\Atlassian_JIRA_5.2.11\Application Data\JIRA\import\MRLRequestBackup_6.1.zip' to obtain a Backup Overview.
2013-10-29 17:08:20,588 JiraTaskExectionThread-6 INFO sysadmin 1028x1764x1 lc84iu, /secure/admin/ProjectImportSelectBackup.jspa [jira.imports.project.DefaultProjectImportService] Project Import: Backup Overview was successfully extracted from 'E:\Atlassian_JIRA_5.2.11\Application Data\JIRA\import\MRLRequestBackup_6.1.zip'.
2013-10-29 17:09:10,228 JiraTaskExectionThread-7 WARN sysadmin 1029x1841x1 lc84iu, /secure/admin/ProjectImportSelectProject.jspa [imports.project.handler.ChainedSaxHandler] Encountered a parsing exception.
com.atlassian.jira.exception.ParseException: No 'issue' field for CustomFieldValue '298717'.
at com.atlassian.jira.imports.project.parser.CustomFieldValueParserImpl.parse2013-10-29 17:09:10,369 JiraTaskExectionThread-7 ERROR sysadmin 1029x1841x1 lc84iu, /secure/admin/ProjectImportSelectProject.jspa [jira.imports.project.DefaultProjectImportService] There was a problem with the SAX parsing of the file 'E:\Atlassian_JIRA_5.2.11\Application Data\JIRA\import\MRLRequestBackup_6.1.zip' when performing a project import.

Are you importing to the exact same system? Does that custom field you're referring to exist with the same ID?

Here is the story. we are working on upgrade activity and we have two backup data 5.2.11 standalone backup and 6.1 ondemand backup. As per the atlassian support guideline and knownledge article help.

1. we upgraded 5.2.11 std to 6.1 std and restored 5.2.11 std backup.

2. Next backup of 6.1 std is taken and later database is cleared.

3. later in 6.1 std setup, 6.1 ondemand data is restored.

4. now i tried import project from 6.1 std backup and it ends with error message.

The plan is to restore ondemand data and import old projects from our 6.1 std backup.



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