Jira 5 menu dropdowns don't work after system restore

I've installed Jira 5 and imported exported data from existing Jira 4.3.4 installation. It hasn't worked right off - had to install group selector plugin. once the import has finished I can see users and projects and issues and so on but the menu drop downs stopped working. So say there is Issues > and no dropdown when you click it.

There are lots of JS errors:

 
SyntaxError: missing ; before statement
[Break On This Error] 	

{namespace AJS.Templates}

/plugi...p/view/ (line 878, col 11)
	

SyntaxError: missing ; before statement
[Break On This Error] 	

{namespace JIRA.Templates.AvatarPicker}

batch.js (line 8, col 11)
	

SyntaxError: missing ; before statement
[Break On This Error] 	

{namespace JIRA.Templates}

com.at...-lib.js (line 14, col 11)
	

ReferenceError: AJS is not defined
[Break On This Error] 	

...ely, {3}hide this message{4}.",L,"<a class='tz-yes' href='"+N+"'>","</a>","<a cl...

and exceptions, too:

n.soy.soy-template-plugin:soy-deps
2013-04-05 14:39:00,808 http-bio-8090-exec-15 WARN [atlassian.plugin.webresource.DefaultResourceDependencyResolver] Cannot include disabled web resource module: com.atlassia
n.soy.soy-template-plugin:soy-deps
2013-04-05 14:39:00,808 http-bio-8090-exec-15 WARN [atlassian.plugin.webresource.DefaultResourceDependencyResolver] Cannot include disabled web resource module: com.atlassia




1 answer

0 votes

It looks like one of the (core) plugins required has not loaded correctly.

First, have a look in the plugins page in administration - check both "user loaded" and "system" plugins - look for any that are disabled.

Second, check the application logs for related errors on starting Jira

I'm also concerned about "must install the group selector plugin" - what plugin is that, and what was happening before you installed it that made you think you needed it?

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