Jira 5 menu dropdowns don't work after system restore

I've installed Jira 5 and imported exported data from existing Jira 4.3.4 installation. It hasn't worked right off - had to install group selector plugin. once the import has finished I can see users and projects and issues and so on but the menu drop downs stopped working. So say there is Issues > and no dropdown when you click it.

There are lots of JS errors:

 
SyntaxError: missing ; before statement
[Break On This Error] 	

{namespace AJS.Templates}

/plugi...p/view/ (line 878, col 11)
	

SyntaxError: missing ; before statement
[Break On This Error] 	

{namespace JIRA.Templates.AvatarPicker}

batch.js (line 8, col 11)
	

SyntaxError: missing ; before statement
[Break On This Error] 	

{namespace JIRA.Templates}

com.at...-lib.js (line 14, col 11)
	

ReferenceError: AJS is not defined
[Break On This Error] 	

...ely, {3}hide this message{4}.",L,"<a class='tz-yes' href='"+N+"'>","</a>","<a cl...

and exceptions, too:

n.soy.soy-template-plugin:soy-deps
2013-04-05 14:39:00,808 http-bio-8090-exec-15 WARN [atlassian.plugin.webresource.DefaultResourceDependencyResolver] Cannot include disabled web resource module: com.atlassia
n.soy.soy-template-plugin:soy-deps
2013-04-05 14:39:00,808 http-bio-8090-exec-15 WARN [atlassian.plugin.webresource.DefaultResourceDependencyResolver] Cannot include disabled web resource module: com.atlassia




1 answer

0 votes

It looks like one of the (core) plugins required has not loaded correctly.

First, have a look in the plugins page in administration - check both "user loaded" and "system" plugins - look for any that are disabled.

Second, check the application logs for related errors on starting Jira

I'm also concerned about "must install the group selector plugin" - what plugin is that, and what was happening before you installed it that made you think you needed it?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,725 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you