Jira 4.4.5: Error during system restore option with XML backup

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System Error

A system error has occurred.

If this problem persists, please contact your JIRA administrators.

Otherwise, please create a support issue on our support system at http://support.atlassian.comwith the following information:

1.a description of your problem

2.cut & paste the error and system information found below

Cause:

java.lang.NullPointerException

Stack Trace: [hide]

java.lang.NullPointerException

at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.storeLdapConnectionPoolConfiguration(CrowdDirectoryServiceImpl.java:308)

at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.initialiseConnectionPoolSystemProperties(CrowdDirectoryServiceImpl.java:291)

at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.getApplication(CrowdDirectoryServiceImpl.java:263)

at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.findAllDirectories(CrowdDirectoryServiceImpl.java:81)

at com.atlassian.jira.user.util.DefaultUserManager.getWritableDirectories(DefaultUserManager.java:261)

at com.atlassian.jira.user.util.DefaultUserManager.hasPasswordWritableDirectory(DefaultUserManager.java:277)

at org.apache.jsp.login_jsp._jspService(login_jsp.java:179)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:59)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)

at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)

at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)

at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:864)

at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)

at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1665)

at java.lang.Thread.run(Thread.java:662)

Referer URL: Unknown

Build Information:

Uptime : N/A

Version : 4.4.5

Build Number : 665

Build Date : Wed Feb 15 00:00:00 EST 2012

Build Revision : 422aeadac7e4462fb4ae63fce804ff78c4258dd6

Atlassian Partner : null

Installation Type : Standalone

Server ID : Contact your Administrator to discover this property value.

Last Upgrade : 14/May/14 6:32 AM

Server Information:

Application Server: Apache Tomcat/6.0.32

Servlet Version: 2.5

File Paths:

Contact your System Administrator to discover file path information.

Memory Information:

Total Memory: 494 MB

Free Memory: 312 MB

Used Memory: 182 MB

Total PermGen Memory: 256 MB

Free PermGen Memory: 154 MB

Used PermGen Memory: 101 MB

System Information:

System Date : Wednesday, 14 May 2014

System Time : 06:32:12 -0400

Current Working Directory : Contact your System Administrator to discover this property value.

Java Version : 1.6.0_26

Java Vendor : Sun Microsystems Inc.

JVM Version : 1.0

JVM Vendor : Sun Microsystems Inc.

JVM Implementation Version : 20.1-b02

Java Runtime : Java(TM) SE Runtime Environment

Java VM : Java HotSpot(TM) Server VM

User Name : LIVATE001$

User Timezone : America/New_York

User Locale : English (United States)

System Encoding : Cp1252

Operating System : Windows Server 2008 R2 6.1

OS Architecture : x86

Application Server Container :

Database type : mssql

Database JNDI address : mssql jdbc:jtds:sqlserver://10.6.142.19:1433/jiradb445

Database URL : Hidden

Database version : 10.50.4000

Database driver : jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.4

External user management : OFF

Crowd integration : ON

JVM Input Arguments : Contact your System Administrator to discover this property value.

Language Info:

Installed languages: Catalan (Spain)

Chinese (China)

Chinese (Taiwan)

Czech (Czech Republic)

Danish (Denmark)

Dutch (Belgium)

English (UK)

English (United States)

French (France)

German (Germany)

German (Switzerland)

Hungarian (Hungary)

Italian (Italy)

Japanese (Japan)

Norwegian (Norway)

Polish (Poland)

Portuguese (Brazil)

Russian (Russia)

Slovak (Slovakia)

Spanish (Spain)

Turkish (Turkey)

Default language: English (United States) - System Default

Request Information:

- Request URL: http://localhost:8480/500page.jsp

- Scheme: http

- Server: localhost

- Port: 8480

- URI: /500page.jsp

- Context Path:

- - Servlet Path: /500page.jsp

- - Path Info: null

- - Query String: permissionViolation=true&os_destination=%2Fsecure%2Fadmin%2FXmlRestore%21finish.jspa

Request Attributes

- javax.servlet.forward.request_uri : /login.jsp

- javax.servlet.forward.context_path :

- javax.servlet.forward.servlet_path : /login.jsp

- javax.servlet.forward.path_info : /500page.jsp

- javax.servlet.forward.query_string : permissionViolation=true&os_destination=%2Fsecure%2Fadmin%2FXmlRestore%21finish.jspa

- os_securityfilter_already_filtered : true

- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true

- jira.session.max.inactive.interval : 18000

- jira.request.time.micros : 0

- atlassian.core.seraph.original.url : /login.jsp?permissionViolation=true&os_destination=%2Fsecure%2Fadmin%2FXmlRestore%21finish.jspa

- javax.servlet.error.servlet_name : jsp

- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true

- com.atlassian.gzipfilter.GzipFilter_already_filtered : true

- loginfilter.already.filtered : true

- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true

- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true

- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true

- javax.servlet.error.message :

- jira.session.last.accessed.time : 1400063531114

- webwork.result : Value stack =========== ===========

- javax.servlet.error.request_uri : /login.jsp

- jira.xsrf.set.cookie.pending : ABWV-H220-J2H0-RLTB|aa5d97807c7f0e25287dc12b7819d073e7a019bf|lout

- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true

- jira.webwork.cleanup : false

- jira.request.id : 392x38x1

- javax.servlet.error.status_code : 500

- jira.request.start.millis : 1400063531132

- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true

- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true

- jira.request.assession.id : 1dj25i8

- javax.servlet.error.exception : org.apache.jasper.JasperException: An exception occurred processing JSP page /includes/loginform.jsp at line 37 34: final boolean showPermissionViolationError = request.getParameter("permissionViolation") != null; 35: 36: final boolean externalUserManagement = applicationProperties.getOption(APKeys.JIRA_OPTION_USER_EXTERNALMGT); 37: final boolean showForgotLoginDetails = !externalUserManagement && userManager.hasPasswordWritableDirectory(); 38: 39: final String authStatus = LoginFilterRequest.getAuthenticationStatus(request); 40: final AuthenticationErrorType authErrorType = LoginFilterRequest.getAuthenticationErrorType(request); Stacktrace:

Request Logging

0 log statements generated by this request:

Listeners

- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)

- Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)

- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)

- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services

- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)

- Delay: 1 minutes

- Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)

- Delay: 60 minutes

Plugins

- ActiveObjects Plugin - OSGi Bundle 0.17.13 - Plugin by Atlassian

- Enabled

- Admin Menu Sections 1.0 - Plugin by Atlassian

- Enabled

- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Applinks Product Plugin 3.5.6 - Plugin by Atlassian

- Enabled

- build: 10

- Atlassian Embedded Crowd - Administration Plugin 1.3.4 - Plugin by Atlassian

- Enabled

- Atlassian Gadgets OAuth Service Provider Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Admin Quick Navigation Component 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Admin Summary Component 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Application Properties 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Closure Template Renderer 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Gadgets Plugin 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - OAuth Consumer SPI Plugin 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - OAuth Service Provider SPI Plugin 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Project Config Plugin 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.28 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - REST Plugin 4.4.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Shared Application Access Layer (SAL) Plugin 4.4.5 - Plugin by Atlassian Software Systems

- Enabled

- Atlassian JIRA - Plugins - View Issue Panels 4.4.5 - Plugin by ${project.organization.name}

- Enabled

- Atlassian OAuth Admin Plugin 1.2.2 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer Plugin 1.2.2 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer SPI 1.2.2 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider Plugin 1.2.2 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider SPI 1.2.2 - Plugin by Atlassian

- Enabled

- Atlassian REST - Module Types 2.5.5 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer API 1.3.1 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer Velocity 1.6 Plugin 1.3.1 - Plugin by Atlassian

- Enabled

- Atlassian UI Plugin 3.4.2 - Plugin by Atlassian

- Enabled

- Atlassian Universal Plugin Manager Plugin 1.4.1 - Plugin by Atlassian Pty Ltd

- Enabled

- BND Library 0.0.255 - Plugin by aQute SARL http://www.aQute.biz

- Enabled

- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Custom Field Types & Searchers 1.0 - Plugin by Atlassian

- Enabled

- Embedded Gadgets Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- FishEye Plugin 3.4.6 - Plugin by Atlassian Software Systems

- Enabled

- Gadget Dashboard Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Gadget Directory Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Gadget Spec Publisher Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- GreenHopper 5.7.4 - Plugin by Atlassian

- Disabled

- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Issue Operations Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Views Plugin 1.0 - Plugin by Atlassian

- Enabled

- JDOM DOM Processor 1.0.0 - Plugin by SpringSource

- Enabled

- JIRA Active Objects SPI implementation 0.17.13 - Plugin by Atlassian Software Systems

- Enabled

- JIRA Activity Stream Plugin 4.1.2 - Plugin by Atlassian

- Enabled

- JIRA Bamboo Plugin 4.3.2 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa

- JIRA Feedback Plugin 1.0.9 - Plugin by Atlassian

- Enabled

- JIRA Footer 1.0 - Plugin by Atlassian

- Enabled

- JIRA Importers Plugin (JIM) 3.5.3 - Plugin by Atlassian

- Enabled

- JIRA JSON-RPC Plugin 1.0.2 - Plugin by Atlassian Software

- Enabled

- JIRA Streams Inline Actions Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- JIRA Usage Hints 1.0 - Plugin by Atlassian

- Enabled

- JQL Functions 1.0 - Plugin by Atlassian

- Enabled

- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian

- Enabled

- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Opensocial Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Portlets Plugin 1.0 - Plugin by Atlassian

- Enabled

- Preset Filters Sections 1.0 - Plugin by Atlassian

- Enabled

- Project Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Project Role Actors Plugin 1.0 - Plugin by Atlassian

- Enabled

- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems

- Enabled

- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource

- Enabled

- RPC JIRA Plugin 4.4.5 - Plugin by Atlassian

- Enabled

- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian

- Enabled

- Renderer Plugin 1.0 - Plugin by Atlassian

- Enabled

- Reports Plugin 1.0 - Plugin by Atlassian

- Enabled

- Streams API 4.1.2 - Plugin by Atlassian

- Enabled

- Streams Core Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Inline Actions Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams SPI 4.1.2 - Plugin by Atlassian

- Enabled

- Support Tools Plugin 2.9.3 - Plugin by Atlassian Support

- Enabled

- Top Navigation Bar 1.0 - Plugin by Atlassian

- Enabled

- User Format 1.0 - Plugin by Atlassian

- Enabled

- User Navigation Bar Sections 1.0 - Plugin by Atlassian

- Enabled

- User Profile Links 1.0 - Plugin by Atlassian

- Enabled

- User Profile Panels 1.0 - Plugin by Atlassian

- Enabled

- View Project Operations Sections 1.0 - Plugin by Atlassian

- Enabled

- Web Resources Plugin 1.0 - Plugin by Atlassian

- Enabled

- Webwork Plugin 1.0 - Plugin by Atlassian

- Enabled

- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian

- Enabled

- Workflow Designer Plugin 2.0.0 - Plugin by Atlassian

- Enabled

- Workflow Plugin 1.0 - Plugin by Atlassian

- Enabled

- jira-ical-feed 1.0.1 - Plugin by Atlassian

- Enabled

3 answers

1 accepted

Thanks for the reply.. Not sure what was the problem. Did a fresh setup on a VM server and it worked fine.

0 votes

It can't connect to your Crowd - you'll need to fix that.

Which authentication are you using. Is it LDAP. Please check if there is any problem with the database. The database connection could be lost

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Sarah Schuster
Posted Jan 29, 2018 in Jira

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