JSON importer fails when importing issue history


We have recently upgraded our test instance to the version 7.4.2 with which a new problem arose. When trying to import projects using JSON importer we get the following error:

2017-08-04 10:45:17,076 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
at com.google.common.collect.AbstractIterator.next(AbstractIterator.java:154)
at com.google.common.collect.Iterators.find(Iterators.java:717)
at com.google.common.collect.Iterables.find(Iterables.java:646)
at com.atlassian.jira.plugins.importer.imports.importer.impl.systemfields.StatusHistoryItemHandler.mapValue(StatusHistoryItemHandler.java:39)
at com.atlassian.jira.plugins.importer.imports.importer.impl.AbstractHistoryItemValueMapper.mapValueWhenApplicable(AbstractHistoryItemValueMapper.java:32)
at com.atlassian.jira.plugins.importer.imports.importer.impl.AbstractHistoryItemValueMapper.rewriteHistoryItem(AbstractHistoryItemValueMapper.java:13)
at com.atlassian.jira.plugins.importer.imports.importer.impl.OfBizHistoryImporter.importHistory(OfBizHistoryImporter.java:88)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:994)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:797)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:414)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
at java.lang.Thread.run(Thread.java:745)

If we remove the history data from the JSON, the import goes through without a problem.

As for the format of history data. It hasn't been changed and the same format used to work on the version 7.0.5. From the error description I also doubt it's an issue with the format but rather with underlying code of the importer itself.

Anyone else experienced this on the version 7.4.2?


2 answers

1 accepted

After succesfully narrowing it down with the support team, the following bug has been raised:


Basically JSON importer is case sensitive and expects the exact same statuses for History items.


0 vote

Hi Zan,

I see you have a ticket in with Support.  Once you try the suggestion the Support Engineer provided let them know the results and let the Community know as well.



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