(JSD) Is there a way to list all attachments in a support request in the right pane?

We are curious if there is a way to list all of the attachments in the "My Requests" view of  a service desk issue.

 

Right now all attachments are in-line with comments and it can be difficult to locate an attachment in a long chain of support.

 

Do you know of any add-ons that enable this? Can it be enabled by modifiying some velocity template?

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Hi Nick,

This Answer Thread talks about the similar topic as yours here. Out of the box JIRA does not have such feature, please do vote on JSDSERVER-4646

There is no JSD source code that is available publicly as of for now - you can't customize how it works.

I hope that this helps. Cheers!

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