It appears the process of separating the Customer Portal from JIRA permeissions has been done (i.e access portal but do not allow JIRA access), but I can't find a description on the procedure anywhere in the documentation. Could you provide a link to the appropriate documentation?
I think you are talking about this issue right?
In that case the documentation how to manage permissions is here:
I hope that will help
I did that. User is group 'user', not 'jira-user'. Check mark on 'Customer Portal', 'x' on JIRA. User can still get into JIRA dashboard with 'Activity Stream' showing all activity and can browse all projects. Not good. Also, how do I partition various customers so they cannot log into unautorized portals.
How does user ‘Arnold J. Rimmer’ get Administrator privilege? He is not set up for that in ‘Roles’
As I see from the last screenshot ALL jira-users have Administrator priviliges to this project. Only you are added individualy but as you see also: administrators, users and jira-users are added to Administrators project role too..
You need to check also to which groups this specific users is added but I am pretty sure that there are added to at least one of this group.
This could be the root casue of this.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs