Hi,
i want to exclude tickets that moved to a (Done) status category within the last 2 weeks, would that work?
theoretically this is what I need (statusCategory changed FROM "In Progress" TO Done AND statusCategoryChangedDate > -2w)
but I keep getting the error (History searches do not support the 'statusCategory' field.)
can someone help?
@Nour Durra Nagarro It seems like you're looking for:
statusCategory = Done AND statusCategoryChangedDate > -2w
... This would only take into account that the Status Category is DONE, rather than specifying that it came from the "In Progress" Category.
I'm afraid thre is nothing you can do here. The error message about "history searches do not support statusCategory" is accurate - "changed" only works for a few fields.
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