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JQL searches for "status Changed From" and "status Changed To" aren't working

I've read multiple Atlassian posts and Stack Overflow posts, copying and pasting the exact searches as well as tweaking them a bit to fit our project keys and whatnot, and I cannot get this to work. For example, everything I've read suggests this search should return all issues where their status changed from the "QA" status to the "CLOSED" status since September 1, 2019:

`project = xxxxx AND status CHANGED FROM "QA" TO "CLOSED" during (2019-09-01, 2019-11-12)`

However, this repeatedly returns 0 results. I've manually found issues that have a line in their Activity log showing this status transition within that date range, so I'm not sure what I'm doing wrong. We're on Jira Cloud, using next-gen.

1 answer

2 votes
Dario B Atlassian Team Nov 15, 2019

Hi @Brandon Hite ,

You are facing the bug tracked in our system as:

We also have a more generic bug ticket open for the same issue (not restricted to next-gen projects):

 

Please vote for the above bug tickets and set yourself as a watcher so that you will be notified in case of any update/progress. The bugs will be addressed according to the Atlassian Cloud bug fixing policy.

 

Cheers,
Dario

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