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JQL saved word and Error message


i'm trying to use Jira's REST api to get an issue key using its name (summary).

My get request looks like this so far:

var getUrl = {

url : "https://" + process.env.JIRA_USERNAME + ":" + process.env.JIRA_PASSWORD + "@" + process.env.JIRA_BASE_URL + '/rest/api/2/search?jql=Summary~"\"'

+ testCaseID + '\""',

method: "GET"


The testCaseID is the changing summary variable , and some of the summaries contain saved JQL words, therefore I receive the following error:

""Error in the JQL Query: 'Access' is a reserved JQL word. You must surround it in quotation marks to use it in a query."


I tried to add quotation marks and save the testCaseID as a new variable

var testCase = '"'+TestCaseID+'"'

and add it where the testCaseID was, but then I receive following error:

["Error in the JQL Query: Expecting either 'OR' or 'AND' but got <testname>"


How can I solve this issue?

1 answer

0 votes
Warren Community Leader Dec 04, 2019

Hi @Tal_Erez 

You haven't specified which version of Jira you're using (cloud or server), although I don't think it should make any difference. You also haven't specified which programming language you're using - looks a bit like Java?

When I pass this query to the API using C#, it returns successfully

 string query = @"/rest/api/3/search?jql=project=DS and summary~""Access""";

In C#, using 2 sets of double quotes leaves the string in double quotes

Hello @Warren 

I solved the problem by adding another backslash to the url. "\\" + TestCaseID  + \\""

solved it eventually.

I use Javascript. Thanks for the help :)

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