JQL query showing open tickets but, give closed results

Helo,

 

I know I saw a fix for this a while ago but, I cannot find it. I was looking into doing certain queries in my project like this:

 

project = "myproject" and component = "this" OR component = "that" OR component = " there" AND resolution = Unresolved AND created > -1w AND status = open

 

but, I'm getting tickets that are either resolved and closed in the results.

3 answers

1 accepted

Accepted Answer
1 vote

You need to use brackets if you use "OR"

project = "myproject" and (component = "this" OR component = "that" OR component = " there") AND resolution = Unresolved AND created > -1w AND status = open

thank you that fixed it :)

Also the resolution field are set as fixed for the closed ones.

Try wrapping everything with an or in parentheses.  Example:

project = "myproject" and (component = "this" OR component = "that" OR component = " there") AND resolution = Unresolved AND created > -1w AND status = open

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