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JQL or filter recommendation to create a report that refreshes monthly automatically

Brian
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 04, 2023

I would like to create a filter that displays the top 3 of "x" field where a certain ticket type is logged.  I would also like the filter to refresh on it's own on a monthly basis to capture what has been logged for those top 3 fields.   

Use case with variable examples: 

we have 100 apps and over a month 3000 tickets are opened.  the top 3 apps have 70, 79, and 100 tickets opened for them in the past month.  What JQL or filter approach can i use to display those top 3?  And is there a wildcard JQL where the filters knows to move on to next month once we hit the respective next month?  

1 answer

2 votes
Florian Bonniec
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 04, 2023

Hi @Brian 

You could create a filter that list all the ticket created during the last month.

 

project in (XX, YY) and type in (AA) and created >= startOfMonth(-1) and created created < endOfMonth(-1)

 

Then you can create gadget in a dashboard to group value by a field like two dimensional gadget.

 

Regards

Brian
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 05, 2023

thanks for the suggestions, this should work. have updated JQL and touching up the gadget now. Thank you!

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