Just filtering for issues assigned to inactive users results in a wrong result set:
Our Jira instance interacts with our Active Directory for accessing Jira and user privileges via AD groups. In other cases – for non personal user accounts – we use Jira internal accounts without coupling to AD.
In some cases where users are granted access rights to Jira via AD groups the users are identified as “inactive” by the InactiveUsers()-function. We have inspected these accounts in Jira and could not find any problem. The users seem to have at least Jira access. We know that some of the users have worked with Jira in the last weeks.
What are the properties and values of a Jira user account to decide if a account is active or inactive?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs