I wrote a JQL query to find the issues which are not proper filled with data. In this query I ask for a custom field which shows the planned start date of an issue. This field is a Date Picker Field.
customfield is EMPTY
But as a result I get differt issues where this custum field ist filled.
Even if I use
customfield is EMPTY and customfield is not EMPTY
I get results.
I already read that I should do a Re-indexing. But in the newer versions of Jira Cloud that seems to be no longer possible.
Thank you in advance for your Help.
I have never experienced this before. Could you share a couple of examples of the results you get returned where the field is not empty. By the way, indexing happens automatically in the background in cloud so you don’t have to worry about that.
Hi @Dennis Lex -- Welcome to the Atlassian Community!
As Jack noted, indexing is automagic for cloud, and...
Do you have any team-managed projects (next-gen) in use in your instance? If so, I suspect this may be related to the problem with JQL and EMPTY tests confusing fields between projects, as noted here: https://jira.atlassian.com/browse/JRACLOUD-76482
The work-around is to use the custom field ID in the query. You may learn how to find the ID from that defect posting.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events