JQL Automation LookupIssue returns 0 issues

[Aqib.Shirwani]

I was trying to setup an automation using the LookupIssue field but I keep seeing 0 issues. I've tried with the following JQL:

component = Admin order by created DESC
component = 'Admin' order by created DESC

However, when I search for the same JQL in Jira FIlters I see 166 results.

Any idea why the results are different in the Automation? Why is it not displaying any results when validating the query?

[Hana Kučerová · Accepted solution]

Hi @Aqib.Shirwani ,

have you tried to check the scope of the automation rule?

[Aqib.Shirwani]

Hey Hana! Thank you for getting back to me. You're right about that, I am only an admin in my current project. I'll need to get access to the other one to get this functionality to work.

Learned that from here: https://community.atlassian.com/t5/Jira-Software-questions/Automation-Rule-Scoping-Question/qaq-p/1443191