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JQL Automation LookupIssue returns 0 issues

I was trying to setup an automation using the LookupIssue field but I keep seeing 0 issues. I've tried with the following JQL:

component = Admin order by created DESC
component = 'Admin' order by created DESC




However, when I search for the same JQL in Jira FIlters I see 166 results.



Any idea why the results are different in the Automation? Why is it not displaying any results when validating the query?

1 answer

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Answer accepted
Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 19, 2023

Hi @Aqib_Shirwani ,

have you tried to check the scope of the automation rule?

Hey Hana! Thank you for getting back to me. You're right about that, I am only an admin in my current project. I'll need to get access to the other one to get this functionality to work.

Learned that from here:

Like Hana Kučerová likes this

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