We purchased the JJUPIN plugin, but were sent a license string instead of a .lic file. In Jira, there doesn't appear to be a way to enter a string. When I click on plugins, JJUPIN, configure, then kepler licenses, it asks me to select a .lic file. When I open the .lic files that already exist, it looks like they are encrypted. I had already tried creating a .lic file and entering the string license key. I sent an email to email@example.com on Tuesday but haven't heard back. Am I missing something or do I need a .lic file? Thanks!
Try entering the license string in the Licensing section (just above Kepler Licenses section) from Kepler General Parameters. Choose the jjupin plugin, click Select, then enter the new license string and click Update.You can find more details about Jjupin licensing here: http://confluence.kepler-rominfo.com/display/JJUPIN/Licensing
Let us know if this solves your problem.
Thanks for the reply Florin. I checked my inbox and I have no message from anyone @kepler-rominfo.com. I also checked my spam folder and appriver and neither have any messages from you guys. A colleague submitted a ticket to Atlassian though and was able to resolve it. He mentioned that someone that was no longer with the company was still the primary contact or something like that.
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