JIra-Cloud - Issue trying to enable service Desk Projects

Thiago Guimaraes September 7, 2017

I am having issues trying to enable service desk projects in my company's JIra. It's cloud based so I am not sure how can I run this DB procedures described here to proceed:

 

https://community.atlassian.com/t5/JIRA-Service-Desk-questions/Service-desk-not-showing/qaq-p/629345

 

btw: It shows enable in system add-ons, but It's not accessible thru the process that creares projects.

 

Thiago Guimaraes

1 answer

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Bhushan Nagaraj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2017

Hi Thiago,

The docs you are referring to are for our Server and Data Center products.

Please reach out to our support team and they should be able to help you with this issue.

Thank you

Bhushan

Thiago Guimaraes September 9, 2017

How can I contact them? Could you please guide me?

Bhushan Nagaraj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 9, 2017

Hi Thiago,

Please raise a support ticket https://support.atlassian.com/contact/#/

Thanks

Bhushan

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