JIRA workflow "To Do" vs "Open"

I have the simple issue tracker workflow in my project and as such my starting status is "To Do" and the next step is "In Progress". I tried to setup a notification for Work Started on Issue but no notifications are sent. I noticed that this event looks for an Open status to move to in progress. How do I acheive this in the simple workflow which uses the status "To Do" ? Thanks

3 answers

1 accepted

0 vote
Joe Pitt Community Champion Mar 06, 2014

you need to look at what event is being triggered in the post functions. You need to have your notification scheme setup to notify for the event being triggered or change the event.

thanks Joe that helped, have it working now

got this working thanks

It's going to keep reminding you until you mark Joe's answer as correct. Look for the green tick to the left of his answer.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

202 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you