JIRA workflow "To Do" vs "Open"

I have the simple issue tracker workflow in my project and as such my starting status is "To Do" and the next step is "In Progress". I tried to setup a notification for Work Started on Issue but no notifications are sent. I noticed that this event looks for an Open status to move to in progress. How do I acheive this in the simple workflow which uses the status "To Do" ? Thanks

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Joe Pitt Community Champion Mar 06, 2014

you need to look at what event is being triggered in the post functions. You need to have your notification scheme setup to notify for the event being triggered or change the event.

thanks Joe that helped, have it working now

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got this working thanks

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