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I would like the JIRA workflow to be automatic, when a customer reply to the issue the issue should move from Waiting ofr customer to a different state
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yes, I was trying using the JIRA auto transition listner, but no luck. can you help me with the auto transition listner configuration for JIRA 6.1.x
See https://answers.atlassian.com/questions/261036/configuring-auto-transition-lisetnerfor a discussion on getting help with this
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