JIRA won't start after installing and configuring SSL certificate (Additional Question)

[Ruedi Neff]

Hi

We're running Version 7.2.4 of Jira and have a similar problem like your case (639260):

https://community.atlassian.com/t5/Jira-questions/JIRA-won-t-start-after-installing-and-configuring-SSL/qaq-p/639260

Is it possible that this can occur in version 7.2.4 and Tomcat 8.0.33 already?

Thanks for your reply.

Kind regards

[Steven de Groot]

Hi Ruedi, 

This doesn't seem to be the same issue. In JIRA 7.3 the tomcat version that is used is 8.5 which doesn't support the protocol that is still supported in tomcat 8.0 (which is still used for your version 7.2).

Please see below;

connectors in 8.0

org.apache.coyote.http11.Http11Protocol - blocking Java connector
org.apache.coyote.http11.Http11NioProtocol - non blocking Java NIO connector
org.apache.coyote.http11.Http11Nio2Protocol - non blocking Java NIO2 connector
org.apache.coyote.http11.Http11AprProtocol - the APR/native connector.

connectors in 8.5

org.apache.coyote.http11.Http11NioProtocol - non blocking Java NIO connector
org.apache.coyote.http11.Http11Nio2Protocol - non blocking Java NIO2 connector
org.apache.coyote.http11.Http11AprProtocol - the APR/native connector.

org.apache.coyote.http11.Http11Protocol doesn't exist any more in 8.5

I would recommend going though the official instructions which can be found here: https://confluence.atlassian.com/adminjiraserver071/running-jira-applications-over-ssl-or-https-802593051.html