Hi,
I am not sure if this is related to JIRA but I'll ask anyway
I created a user for a group to be an assignee of issues
the email of the user is a distribution list in our Outlook exchange
but when some is assigning this user JIRA won't send email to the distribution list
is there a problem with this? or should I start looking at something else for the problem?
Thanks,
Yoni
It look slike the connectivity is fine, so the problem lies elsewhere;
Without assuming too much about your local OS, if you are sending to a distribution group, your mailserver may have security controls in place to stop 'anyone' sending to that given list, is JIRA one of them? A mailserver setting of 'drop' for anything not accepted could easioly explain symptoms.
Are 'you' able to send the mail from your mailclient? If so, try using telnet to send a mail from 'you', if that works, likely the answer is above.
- http://www.wikihow.com/Send-Email-Using-Telnet
- http://workaround.org/ispmail/lenny/test-mail-through-telnet
I tried
this is the log
Your test message has been sent successfully to RSA-Israel-R&D-Adapters@emc.com.
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth false
DEBUG SMTP: trying to connect to host "mailhub.lss.emc.com", port 25, isSSL false
220 mailhub ESMTP Sendmail Sentrion 3.1; Mon, 15 Jul 2013 09:19:45 -0400
DEBUG SMTP: connected to host "mailhub.lss.emc.com", port: 25
EHLO jira-hz
250-mailhub.lss.emc.com Hello rsa-jira.corp.emc.com [10.76.21.12], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 100000000
250-DSN
250-ETRN
250-AUTH DIGEST-MD5 CRAM-MD5
250-DELIVERBY
250 HELP
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "SIZE", arg "100000000"
DEBUG SMTP: Found extension "DSN", arg ""
DEBUG SMTP: Found extension "ETRN", arg ""
DEBUG SMTP: Found extension "AUTH", arg "DIGEST-MD5 CRAM-MD5"
DEBUG SMTP: Found extension "DELIVERBY", arg ""
DEBUG SMTP: Found extension "HELP", arg ""
DEBUG SMTP: use8bit false
MAIL FROM:<JIRA@rsa.com>
250 2.1.0 <JIRA@rsa.com>... Sender ok
RCPT TO:<RSA-Israel-R&D-Adapters@emc.com>
250 2.1.5 <RSA-Israel-R&D-Adapters@emc.com>... Recipient ok
DEBUG SMTP: Verified Addresses
DEBUG SMTP: RSA-Israel-R&D-Adapters@emc.com
DATA
354 Enter mail, end with "." on a line by itself
Date: Mon, 15 Jul 2013 16:19:45 +0300 (IDT)
From: JIRA@rsa.com
To: RSA-Israel-R&D-Adapters@emc.com
Message-ID: <11990883.6164.1373894386849.JavaMail.jira@jira-hz>
Subject: [JIRA] Test Message From JIRA
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit
Precedence: bulk
Auto-Submitted: auto-generated
X-JIRA-FingerPrint: d80584fec213b7aaecf77881111e20a0
This is a test message from JIRA.
Server: Default SMTP Server
SMTP Port: 25
Description: null
From: JIRA@rsa.com
Host User Name: null
.
250 2.0.0 r6FDJjMj007899 Message accepted for delivery
QUIT
221 2.0.0 mailhub.lss.emc.com closing connection
from what I understand everything looks fine
am I wrong?
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I tried
this is the log
Your test message has been sent successfully to RSA-Israel-R&D-Adapters@emc.com.
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth false
DEBUG SMTP: trying to connect to host "mailhub.lss.emc.com", port 25, isSSL false
220 mailhub ESMTP Sendmail Sentrion 3.1; Mon, 15 Jul 2013 09:19:45 -0400
DEBUG SMTP: connected to host "mailhub.lss.emc.com", port: 25
EHLO jira-hz
250-mailhub.lss.emc.com Hello rsa-jira.corp.emc.com [10.76.21.12], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 100000000
250-DSN
250-ETRN
250-AUTH DIGEST-MD5 CRAM-MD5
250-DELIVERBY
250 HELP
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "SIZE", arg "100000000"
DEBUG SMTP: Found extension "DSN", arg ""
DEBUG SMTP: Found extension "ETRN", arg ""
DEBUG SMTP: Found extension "AUTH", arg "DIGEST-MD5 CRAM-MD5"
DEBUG SMTP: Found extension "DELIVERBY", arg ""
DEBUG SMTP: Found extension "HELP", arg ""
DEBUG SMTP: use8bit false
MAIL FROM:<JIRA@rsa.com>
250 2.1.0 <JIRA@rsa.com>... Sender ok
RCPT TO:<RSA-Israel-R&D-Adapters@emc.com>
250 2.1.5 <RSA-Israel-R&D-Adapters@emc.com>... Recipient ok
DEBUG SMTP: Verified Addresses
DEBUG SMTP: RSA-Israel-R&D-Adapters@emc.com
DATA
354 Enter mail, end with "." on a line by itself
Date: Mon, 15 Jul 2013 16:19:45 +0300 (IDT)
From: JIRA@rsa.com
To: RSA-Israel-R&D-Adapters@emc.com
Message-ID: <11990883.6164.1373894386849.JavaMail.jira@jira-hz>
Subject: [JIRA] Test Message From JIRA
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit
Precedence: bulk
Auto-Submitted: auto-generated
X-JIRA-FingerPrint: d80584fec213b7aaecf77881111e20a0
This is a test message from JIRA.
Server: Default SMTP Server
SMTP Port: 25
Description: null
From: JIRA@rsa.com
Host User Name: null
.
250 2.0.0 r6FDJjMj007899 Message accepted for delivery
QUIT
221 2.0.0 mailhub.lss.emc.com closing connection
from what I understand everything looks fine
am I wrong?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You should try the following:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
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