My team is currently assesing two systems to be used to manage incidents and requests. Is there any comparitive documentation on the differences between the two systems.
Some members are partial to JIRA and others to BPRT. It would be helpful to leverage any comparitive analysis previously performed.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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