JIRA v6 freezes, can not click on dropdown menus

JT
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June 3, 2013

We've installed JIRA v6 in our test environmet. We have noticed that the dropdown menus - Dashboards, Projects, Issues, Agile, Help, Administration, and User all freeze. We are unable to navigate or logout of the instance.

The logs are not showing any errors or messages. We are using FireFox.

Has any one else run into this issue?

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Radu Dumitriu
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June 3, 2013

If you upgraded JIRA, make sure you clear your cache (twice, just to be suer). Otherwise, check with Firebug if there are any errors on the console ....

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Theinvisibleman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 3, 2013

You might want to try using a different browser, and see if the problem persists. Also, is there any errors in the logs that could point to this?

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