JIRA v6.4.1 Communication Breakdown while posting comments

While trying to post comments in an particular ISSUE (for some others it works) i get "Communication Breakdown" problem.

The only way to post a comment in such issues is to post the comment while resolving the issue and then i need to reopen.

Sometimes it helps if i remove temporary the issue from Sprint - but not always.

I've already checked https://confluence.atlassian.com/display/JIRAKB/JIRA+Links+Menu+Errors+due+to+Communication+Breakdown but did not helped.

I get no error in attlassian-jira.log

No error in apache error log.

in access log I get a:

xx.xx.xx.xx - - [16/Jul/2015:10:49:48 +0200] "POST /rest/api/2/issue/OPERATIONS-2914/comment HTTP/1.1" 400 110
xx.xx.xx.xx - - [16/Jul/2015:10:49:49 +0200] "GET /rest/quickwatch/1.0/notification/count/unread?_=1437036593681 HTTP/1.1" 200 27
xx.xx.xx.xx - - [16/Jul/2015:10:49:49 +0200] "GET /rest/scriptrunner/1.0/message?_=1437036593862 HTTP/1.1" 204 -

4 answers

This widget could not be displayed.

Any error in the browser's console ? Is there any proxy between you and JIRA? The 400 (bad req) should be investigated a bit more.... In the meantime, get some LedZep: Communication breakdown / It's always the same / I'm having a nervous breakdown / Drive me insane

This widget could not be displayed.

No proxy.

Just apache between me and jira.

 

In Firefox:

"submitting form:" batch.js:18616:199
"JIRA.Events.NEW_CONTENT_ADDED: " batch.js:204:328
Object { type: "newContentAdded", timeStamp: 1437039580518, jQuery172012567291339557074: true, isTrigger: true, exclusive: undefined, namespace: "", namespace_re: null, result: undefined, target: HTMLDocument → OPERATIONS-2914, delegateTarget: HTMLDocument → OPERATIONS-2914, 3 more… } batch.js:204:328
"[behaviors] new content added, clearing outstanding errors..." batch.js:18640:218

 

 

in Chrome:

submitting form:
POST https://jira.paradine.at/rest/api/2/issue/OPERATIONS-2914/comment 400 (Bad Request)
JIRA.Events.NEW_CONTENT_ADDED:
d.Event {type: "newContentAdded", timeStamp: 1437039703447, jQuery17204086012684274465: true, isTrigger: true, exclusive: undefined…}
[behaviors] new content added, clearing outstanding errors...
polling for notifications

Is the issue closed or non-editable at that time ?

That's the common cause

This widget could not be displayed.

Even if i reopen the issue - problem still exists.

 

This widget could not be displayed.

Any ideea?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

122 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you