JIRA user login in our hosted system that counts to our merge allowed users, how do i / can i remove it?

I have recently taken over as internal Admin of our host JIRA and we are near the end of our allowed 25 user mark and cannot upgrade at this time.

There is a admin user by the name of enterprise-hosted-support that I am unable to delete (and I do have full Admin privledges as far as I am aware). Are we required to keep this login even though it counts toward our user limit? If not, how do I get it removed?


1 answer

0 vote

It appears this question was raised twice, please see my reply in the other question: https://answers.atlassian.com/questions/72109/can-i-remove-the-support-user-in-our-hosted-system-that-is-counting-toward-our-user-limit

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,319 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot